FAQ

Have questions? Browse our most frequently asked questions below. Still need assistance? Call us at (315) 992-4356.

WHAT TIME IS CHECK IN/OUT?

Check in: 2 PM / Check out: 11 AM

If you will be arriving after office hours, please contact the office ahead of times to make arrangements for arrival.

ARE PETS ALLOWED?

We welcome friendly and non-hostile dogs/cats of registered overnight guests only. All animals must be registered with the office and have proof of current rabies vaccinations. Pets must never be left unattended, must be non-disruptive and must be leashed (max 6′ long) at all times. Owners must cleanup after your pet, no exceptions. Maximum 2 pets per campsite at any time. No pets in buildings, pool area, or common areas.

By bringing your animal on property you accept full responsibility of your animal at all times and hold harmless Aurora B’s Family Campground and its owners from any and all losses. We reserve the right to refuse any animal into the campground and no refunds will be given. Day visitors are never allowed to bring in pets at anytime.

CAN I BRING MY OWN GOLF CART?

Though our grounds are easily walkable we do allow personal electric golf carts. Golf carts must be fully insured and registered with the office with working headlights. Only licensed drivers are allowed to operate carts on campground property. Please no operating golf carts during quiet hours.

$5 per night fee applies for personal golf cart usage.

DO YOU ALLOW DAY VISITORS?

Visitors coming to visit registered site guests only are welcome any day between the hours of 9AM – 10PM.  Visitors should not arrive after office hours and all visitors must register with the office in person on every visit and pay the applicable per person visitor fee prior to entry.

For guests who want to visit during the week to enjoy the wonderful amenities we offer, we allow day visitors Monday – Thursday between the hours of 10AM – 4PM and Friday from 9AM – 1PM. Visitors must register at the office in person and pay the applicable visitor fee prior to entry. Please call to ensure availability prior to arrival.

Visitors will have access to all campground common areas and are able to participate in any offered activities and events scheduled for that day (note: some activities may have an additional charge). If staying overnight with a registered overnight guest, the overnight visitor fee will apply. Visitors are not allowed to bring in pets at anytime.

$7.00 per day pass/per person (9AM – 10PM)

$10.00 per overnight pass/per person (9AM – 11AM)

*Rates subject to change at anytime. Please call (315) 992-4356 for the most current information.

ARE YOU ALLOWED TO BRING IN FIREWOOD?

NYS D.E.C. regulation prohibits the transport of firewood more than 50 miles from its source of origin due to the risk of disease and invasive insects. Help keep our beautiful trees alive at Aurora B’s by not moving firewood into the campground. We sell reasonably priced large bundles of firewood at the general store and will deliver right to your site!

WHAT IS YOUR CANCELLATION POLICY?

We understand things come up! Book with peace of mind with our flexible cancellation / re-booking policy. A refund of the deposit less $25 Cancellation Fee will be given if cancelled at least 14+ days prior to arrival. Less than 14 days notice will result in forfeit of the full deposit. Holiday weekends and special event weekends require a full stay deposit and is non-refundable. As camping is an outdoor activity and nature is not under our control, we do not refund for unused days. A $5.00 fee applies to reservations that need to be changed or modified.

WHAT IS YOUR HOLIDAY POLICY?

We offer many activities and events during holiday weekends! Due to popularity, and limited availability holiday weekends and special event weekends require a full stay deposit and is non-refundable. Holiday weekends have a 3 night minimum requirement. Discounts do not apply.

HOW MANY PEOPLE ARE ALLOWED ON A SITE?

Rate per site includes up to 2 Adults and 3 Immediate Children (Under the Age of 18). Additional guest fee applies for any additional persons – refer to visitor’s policy.

DO YOU HAVE ANY 50 AMP OR FULL HOOKUP SITES?

We are constantly looking for ways to upgrade our campground and 50 amp and full hookup sites are definitely on the list to be added in the future! However, at this time, we do not offer these services. We do offer 30 amp electric service (which all 50 amp service campers can hook up to with a 50 to 30 Amp power adapter) and a dump station free to use with your stay. We also offer dumping services at your site for $10 per pull (grey + black = 2 pulls). Schedule your services with the office at check-in.

DISCLAIMER: The information provided by Aurora B’s Family Campground on www.aurorabeescampground.com, emailed correspondence and on the mobile app is for general purposes only. All information provided is in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, validity, reliability, availability or completeness of any information on this site, email correspondence or on the mobile app.

Aurora B’s Family Campground and it’s owners, directors and officers are committed to providing a website that is accessible to the widest possible audience in accordance with ADA guidelines. We are always working to increase the accessibility and usability of our website to be fully accessible to all. If you should have any problems accessing or using this website, please contact us at (315) 992-4356 for assistance. Products and services available on this website are available at our office located at 1118 State Route 69, Williamstown NY 13493